1. Introduction: At SAP Success, we are committed to protecting the privacy and personal data of our users. This User Data Deletion Policy outlines the procedures and guidelines we follow in compliance with the Google Play Console policy for deleting user data. This policy applies to all users of our education application (“the Application”).

  2. User Data Collection and Usage: We collect and process user data solely for the purpose of providing and improving our educational services. This data may include, but is not limited to:

  • User account information (e.g., name, email address)
  • User-generated content (e.g., posts, comments)
  • Usage data (e.g., app usage patterns, analytics)
  • Technical information (e.g., device type, operating system)

We do not sell or share user data with third parties for marketing purposes. The data collected is used only for the purposes explicitly stated in our Privacy Policy.

  1. User Data Deletion Requests: As per Google Play Console’s user data deletion policy, we respect and honor user requests to delete their personal data. Users can request the deletion of their data by following the steps outlined in our Privacy Policy or by contacting our designated privacy contact point. Upon receiving a valid user data deletion request, we will promptly take the necessary steps to delete the requested data within the required timeframe.

  2. Deletion Process: We have implemented the following process for user data deletion:

  • User Verification: To ensure the security of user data, we may require users to verify their identity or provide additional information to confirm their request for data deletion.
  • Data Identification: We will identify and locate the specific user data to be deleted from our systems and associated backups.
  • Secure Deletion: We will employ secure deletion methods to permanently remove the requested user data from our servers, databases, and any other storage or backup systems.
  • Third-Party Services: If user data has been shared with third-party services in accordance with our Privacy Policy, we will make reasonable efforts to ensure the deletion of such data or inform the relevant third parties of the user’s data deletion request.
  1. Data Retention: We retain user data for as long as it is necessary to fulfill the purposes outlined in our Privacy Policy or as required by applicable laws and regulations. However, we will not retain user data beyond the retention period necessary for the specified purposes. Once the retention period expires, we will proceed with the secure deletion of the data.

  2. Compliance and Auditing: We regularly review our practices to ensure compliance with Google Play Console’s user data deletion policy and applicable data protection laws. Our privacy and data protection measures are subject to periodic internal audits to identify and address any potential gaps or issues in our processes.

  3. Updates to the User Data Deletion Policy: We may update this User Data Deletion Policy from time to time to reflect changes in our data handling practices or legal requirements. Any revisions to the policy will be effective upon posting the updated version on our website or through the Application. Users will be notified of any significant changes that may impact their rights or obligations.

  4. Contact Information: If you have any questions, concerns, or requests regarding the deletion of your user data or our privacy practices, please contact our designated privacy contact point at ‘info@sapsuccess.com’.

By using our education application, you acknowledge that you have read and understood this User Data Deletion Policy and consent to the deletion of your personal data in accordance with the procedures outlined herein.

End of Policy

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